Shipping policy

Processing time Orders are processed within [1–3] business days (excluding weekends and holidays) after receiving your order confirmation.

Shipping rates and delivery estimates

Delivery times are estimates and are not guaranteed, especially during high-demand periods (holidays, sales events).

Shipment confirmation and tracking You will receive a shipment confirmation email with tracking information once your order ships.

Where we ship We currently ship to [United States / list countries]. If you're located outside our shipping zones, please contact us — we may be able to accommodate special requests.

International orders International customers are responsible for any customs duties, taxes, or import fees imposed by their country. These are not included in the item price or shipping cost.

Lost or stolen packages Dwell Optimized is not responsible for lost or stolen packages confirmed as delivered to the address provided at checkout. If your tracking shows delivered but you haven't received your package, please contact your local carrier and then reach out to us at dwelloptimized@gmail.com.

Damaged in transit If your order arrives damaged, please contact us within [7] days of delivery with photos of the damage and packaging so we can send a replacement.